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On the Influence Factors and Counter measures of Interns Job Born-out in Hotels

ZHANG Fa-you,GAO Yi   

  1. Foreign Languages Department,Fujian International Business&Economic College,Fuzhou 350016,China
  • Received:2015-02-09 Online:2015-06-01 Published:2015-06-01

Abstract:

The low retention rate of college students in hotels after internship becomes a serious problem to the hotel industry and educational circles,the main reason of which is the job born-out in their internship.Based on the previous researches,by means of Maslash-GS,the authors designed a three-dimension survey of students' job born-out and conducted it to interns in the high-star level hotels in Fuzhou city.The result shows that the three aspects of reduced personal sense of accomplishment,emotional exhaustion and depersonalization are the main factors resulting in students' job born-out from highest score to the lowest.Then,the authors proposes relevant counter measures:externally,hotels should construct an institutional environment,including a series of measures to prevent and reduce interns' born-out;collegesshould establish relevant interns management system;hotels should also build up a mechanism for communication and feed back between administrators and interns;psychologically,interns' mental problems could be guided and persuaded;more psychological concern should be given to interns to build up a mechanism for interns to release emotions and stress.

Key words: job born-out, interns, sense of accomplishment

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