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昆明冶金高等专科学校学报 ›› 2022, Vol. 38 ›› Issue (3): 93-.DOI: 10.3969/j.issn.1009-0479.2022.03.017

• 经济与旅游研究 • 上一篇    下一篇

企业员工绩效考核体系存在的问题及原因分析———以X农资公司销售人员为例#br#

曾文曦,车 蒙,孟禹彤   

  1. (昆明冶金高等专科学校a.后勤服务中心;b.商学院,云南 昆明650033)
  • 收稿日期:2022-06-14 出版日期:2022-06-30 发布日期:2023-09-01
  • 作者简介:曾文曦(1991-),女,云南宣威人,助教,管理学硕士,主要从事绩效管理与高校后勤服务研究。
  • 基金资助:
    云南省教育后勤协会重点课题:K高校后勤集团员工绩效考核现状及优化研究(YNJHZD2021010)。

Analysis on the Problems and Causes of Employee Performance Appraisal System in Enterprises : Taking the Sales Staff of x Agricultural Materials Company as an Example

ZENG Wenxi,CHE Meng,MENG Yutong   

  1. (a.Center of Logistics Service;b.Faculty of Business,Kunming Metallurgy College,Kunming 650033,China)
  • Received:2022-06-14 Online:2022-06-30 Published:2023-09-01

摘要: 现代企业将绩效考核纳入企业内部管理的一部分,将绩效考核作为工作责任划分、实现企业目标提高企业竞争力的重要途径。企业如何通过绩效考核激励员工更好地开展工作,是所有企业面临的普遍问题。以X农资公司销售人员为例,采用问卷调查法、访谈法对公司销售人员绩效考核体系内的实施情况、指标设计、考核内容等方面进行调研。根据调查分析发现:X公司的销售人员绩效考核体系存在绩效目标设定不合理、考核指标过于注重结果而忽视其他指标、考核维度片面及考核周期过长等问题。对调研结果的研究分析发现,该绩效考核体系现存问题的潜在原因在于以下几个方面:1)考核目标设定缺乏依据;2)忽视过程性指标;3)考核主体较为单一;4)缺乏过程考核。为企业管理者构建合理的员工考核体系,实现员工与企业双赢提供参考。

关键词: 企业员工, 绩效考核, 问卷调查, 访谈法

Abstract:  Modern enterprises bring performance appraisal into a part of enterprise intemal management ,and take performance appraisal as an important way to divide work responsibilities,achieve enterprise ob-jectives and improve enterprise competitiveness. How to motivate employees to work better through per-formance appraisal is a common problem faced by all enterprises. Taking the sales staff of X agriculturalmaterials company as an example,this paper investigates the implementation,index design and evalua-tion content of the sales staff performance evaluation system by using the methods of questionnaine anwd in-terview. According to the investigation and analysis,it is found that the sales staff perfonmance appraisalsystem of X company has a series of prolems,such as unre asonable setting of performance objectives,excessive emphasis on results in appraisal indicators,one-sided appraisal dimensions and long appraisalcycle.Through the research and analysis of the research results ,it is found that the potential reasons forthe existing problems of the performance ap;uraisal system lie in the following aspects : ( 1 ) a unsubst anti-ated setting of appraisal objectives,(2) ignoring process inlicators ,( 3 ) a relatively single assessmentsubject,( 4) lack of process assessment.'The paper provides a reference for enterprises to build a reasonable employee assessment system and achieve a win-win sitution between employees and enterprises.

Key words: enterprise employees, performance appraisal, questionnaire investigation, interview method

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